FAQs
More FAQs- Why did the technician leave wet carpet on my stairs?
- Should I open the windows to help the drying process?
- How long will it take my property to dry after flooding or other water damage?
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
Opening the windows in your commercial property to assist the drying process is not always recommended. Outside weather conditions may vary. Your ServiceMaster Restore technician will determine when and if opening windows to let in outside air is advisable.
Drying time after water damage in your home is determined by a combination of factors including the location, duration and source of water; the types of building materials in your home; weather conditions; and how quickly emergency restoration services are started. Through consistent monitoring and evaluation of the drying process, our trained technicians can determine when the drying is complete. For example, your carpet may feel dry to the touch, but padding and subfloors may still be wet underneath. While there are no hard and fast rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions.